cams disappearing from app
Hi, since this morning I'm having issues with the cams, they're all connected to internet but none of them is appearing on the app. is there some cloud issue?
Hi Sathio, it might caused by the problem of Amazon (Amazon web service). The server in Europe was down because of that. But it has got back to normal now. And your devices should has appeared. Sorry for the trouble and thanks for your supporting❤️.
yup, that seems to be the reason. It would be great to have a warning on the app saying something like "Remote web service unreachable" because I thought the issue was on my devices/network.
Hi Sathio, thank you for your suggestion. It is a mistake in our work, we will do better.