Testing steps
Step 1: Click the button below to purchase 1 product on Amazon
Step 2: When you receive the camera, please download our new App "Netvue Next" on Google Play or APP store
Step 3: After using it, leave a review on Amazon and Google Play or APP store to share your true feelings
Step 4: Provide the following relevant informations to this email
Step 5: Wait for the whole refund (within 3-5 working days)
Relevant informations
1. Order number:
2. Amazon review link:
3. Google Play or APP store review screenshot:
4. PayPal account (If you prefer Amazon gift card, please let me know):
To ensure a prompt refund, please make sure to provide all the relevant information mentioned above when replying to this email.
Questions and Answers
Q1: How long do I need to wait to receive the refund? Will the product be sent to me for free after completing the test?
A1: After you submit the relevant information to mysterycustomer@netvue.com, please allow 3-5 working days for the refund to be processed. Additionally, there is no need to return the product as it is provided to you free of charge for the testing activity.
Q2: If there are multiple options after clicking on the link, which product should I choose for testing?
A2: Kindly test the product directly by clicking on the provided link and refrain from selecting or switching to other options. Currently, only the specified product is eligible for the testing activity.
Q3: I am currently unavailable to participate in this activity. Can I join at a later time?
A3: Our activity has limited availability, so we encourage you to participate and complete the testing as soon as possible. However, if you are currently unable to participate but later find that there are still openings for the product, you may join at that time.
Q4: Are there any requirements for leaving a review after I complete the testing?
A4: There are no specific restrictions on your review, we simply ask that it reflects your genuine experience. If you are willing, we would greatly appreciate it if you could include any relevant photos or videos to enhance your review.
If you have any other questions, please feel free to contact mysterycustomer@netvue.com at any time.