The products with Christmas packaging will begin shipping around mid-October. If you are in the United States, it typically takes about a week for the package to arrive.

The products themselves are exactly the same; only the packaging differs. The Christmas special packaging includes a greeting card. Additionally, if you are among the first 300 orders, you will receive a 2024 calendar, and if you are among the first 30 orders, you will receive a set of Christmas ornaments.

Sharing the bird feeder refers to granting video and livestreaming access to your family and friends through Netvue Next App. You can share access with up to 20 individuals. Once connected, you can enjoy birdwatching together using the Birdfy feeder.

1. Connect to a 2.4GHz Wi-Fi network.
2. Download the Netvue app on your phone or tablet.- Once the Netvue app is connected to your home Wi-Fi, it will use that connection to stream the feed to your mobile device.
3. Explore the tutorials available in the app for step-by-step guidance on setting up your Birdfy Feeder and seamlessly integrating it with our app.
4. If you have any further questions or need assistance, our customer support team is available to help you.

Yes, the feeder itself is IP65 weatherproof! It is built to withstand various weather conditions, including rain, snow, and harsh sunlight, to ensure the durability and functionality of the feeder in outdoor environments.

While the Birdfy Feeder is designed to deter squirrels and minimize their access to bird food, it is important to note that no feeder can guarantee complete squirrel-proofing. Some determined squirrels may still find ways to access the feeder, but the Birdfy Feeder incorporates features to make it more challenging for them to do so. Here are some tips on how to keep the squirrel from your Birdfy Feeder!

Absolutely, the Birdfy Feeder provides a complimentary 30-day cloud storage feature. Additionally, users have the option to extend the cloud storage period by subscribing to Netvue's EVR service. Furthermore, the feeder supports SD cards with a generous capacity of up to 128GB, providing ample space for storing videos and photos directly on the device.